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e2bet Privacy Policy for Bangladesh Players

We take your privacy seriously. This policy explains exactly what data e2bet collects, why we collect it, and how we keep it safe.

Last Updated: January 2025
Privacy at a Glance

How e2bet Protects Your Data

These cards cover the key privacy principles that guide how e2bet handles your personal information. The full policy is detailed below.

Encrypted Data Storage

All personal data stored by e2bet is encrypted using industry-standard protocols. Your name, contact details, and payment information are never stored in plain text on our servers.

No Data Sold to Third Parties

e2bet does not sell your personal data to advertisers, data brokers, or any other third parties. Your information is used only for the purposes described in this Privacy Policy.

Minimal Data Collection

We only collect the data we actually need to operate your account, process payments, and keep the platform secure. We don't collect data just because we can.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data at any time. Contact support and we will handle your request promptly and without unnecessary delay.

Transparent Cookie Use

e2bet uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie preferences through your browser settings.

Breach Notification

In the unlikely event of a data breach that affects your personal information, e2bet will notify affected players promptly and take immediate steps to contain and investigate the incident.

Your Rights

What You Can Ask e2bet to Do With Your Data

Right to Access

Request a copy of all personal data e2bet holds about you at any time.

Right to Correction

Ask us to correct any inaccurate or incomplete personal data on your account.

Right to Deletion

Request that we delete your personal data, subject to legal and regulatory obligations.

Right to Object

Object to the processing of your data for marketing or profiling purposes at any time.

Right to Portability

Request your data in a structured, machine-readable format so you can transfer it elsewhere.

Right to Restriction

Ask us to restrict how we process your data while a correction or objection is being reviewed.

Contents

01 Introduction

Welcome to the e2bet Privacy Policy. This document explains how e2bet ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the e2bet platform in Bangladesh.

We understand that handing over personal information to any online platform requires trust. At e2bet, we take that responsibility seriously. This Privacy Policy is written in plain language so you know exactly what happens to your data — no confusing legal jargon, no hidden surprises.

By registering an account on e2bet, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register an account or use the platform.

This Privacy Policy applies to all players who access e2bet through the website, mobile browser, or the e2bet app. It was last updated in January 2025. We will notify you of any significant changes via email or an in-platform notification.

02 Data We Collect

e2bet collects only the personal data that is necessary to operate your account, process transactions, verify your identity, and keep the platform secure. The table below summarises the categories of data we collect.

Data Category Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Account registration and age/identity verification
Contact Data Email address, phone number Account communication, support, and security alerts
Financial Data bKash/Nagad number, bank account details Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Security monitoring and fraud prevention
Usage Data Pages visited, games played, session duration Platform improvement and responsible gaming monitoring
Transaction Data Deposit history, withdrawal history, bet history Account management, dispute resolution, and compliance
e2bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Collect Your Data

e2bet collects your personal data through several channels depending on how you interact with the platform.

Direct Collection

Most of your data comes directly from you. When you register an account, you provide your name, date of birth, email, and phone number. When you make a deposit or request a withdrawal, you provide your payment details. When you contact support, you provide the information included in your message.

Automatic Collection

When you use the e2bet platform, certain technical data is collected automatically. This includes your IP address, the type of device and browser you are using, and data about how you navigate the platform. This data is collected using cookies and similar tracking technologies.

Third-Party Sources

In some cases, e2bet may receive data about you from third parties. For example, identity verification services may confirm whether the documents you submitted are valid. Payment processors may provide transaction confirmation data. This data is used only for the purposes for which it was shared.

e2bet will never purchase personal data about you from data brokers or marketing companies. All data we hold about you comes from your direct interactions with the platform or from trusted service providers acting on our behalf.

04 How We Use Your Data

e2bet uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main ways we use your data are:

  • Account Management: To create and maintain your e2bet account, verify your identity, and manage your account settings.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
  • Security and Fraud Prevention: To monitor accounts for suspicious activity, prevent unauthorised access, and protect the integrity of the platform.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you need it.
  • Responsible Gaming: To monitor betting patterns and identify players who may need support, and to enforce self-exclusion and limit requests.
  • Platform Improvement: To understand how players use e2bet and to improve the platform's features, performance, and user experience.
  • Legal Compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Marketing Communications: To send you relevant promotions and offers — but only if you have opted in to receive them. You can opt out at any time.
You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, or by contacting support at [email protected]. Opting out of marketing will not affect your ability to use the platform.

05 Sharing Your Data

e2bet does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with this Privacy Policy.

Service Providers

We share data with trusted third-party service providers who help us operate the platform. These include payment processors (bKash, Nagad, Rocket, and banking partners), identity verification services, and cloud hosting providers. These parties are contractually required to use your data only for the services they provide to e2bet.

Legal and Regulatory Requirements

e2bet may be required to share your data with regulatory authorities, law enforcement agencies, or courts if required by law. We will only share the minimum data necessary to comply with a legal obligation.

Business Transfers

In the event that e2bet is acquired by or merged with another company, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and your rights under this Privacy Policy will continue to apply.

e2bet will never share your personal data with advertisers, data brokers, or any third party for their own marketing purposes. Your data is yours — we are just the custodians of it.

06 Data Retention

e2bet retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The retention periods for different categories of data are as follows:

  • Account and Identity Data: Retained for the duration of your account and for a minimum of five years after account closure, as required for anti-money laundering compliance.
  • Transaction Data: Retained for a minimum of five years after the transaction date for financial record-keeping and regulatory compliance.
  • Technical and Usage Data: Retained for up to 24 months from the date of collection, after which it is anonymised or deleted.
  • Support Communications: Retained for up to three years from the date of the last communication.
  • Marketing Preferences: Retained until you opt out or request deletion.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

07 Data Security

e2bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • All data transmitted between your device and e2bet servers is encrypted using TLS (Transport Layer Security).
  • Sensitive data stored on our servers is encrypted at rest using AES-256 encryption.
  • Access to personal data within e2bet is restricted to staff who need it to perform their job functions.
  • We conduct regular security assessments and penetration testing to identify and address vulnerabilities.
  • Our payment processing integrations are handled by PCI-DSS compliant payment providers.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and enable two-factor authentication if available.

If you suspect that your e2bet account has been accessed without your authorisation, contact support immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

08 Cookies and Tracking Technologies

e2bet uses cookies and similar technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file that is stored on your device when you visit a website.

Types of Cookies We Use

  • Essential Cookies: These are required for the platform to function. They keep you logged in and remember your session preferences. You cannot opt out of essential cookies without affecting your ability to use the platform.
  • Analytics Cookies: These help us understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is used in aggregate and is not linked to individual players.
  • Preference Cookies: These remember your settings and preferences, such as your preferred language or display settings.
  • Security Cookies: These help us detect and prevent fraudulent activity and protect the integrity of the platform.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies may prevent some parts of the platform from working correctly.

09 Minors

e2bet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any e2bet services.

If e2bet becomes aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe that a minor has registered an account on e2bet, please contact us at [email protected] so we can investigate and take appropriate action.

Age verification is a mandatory part of the e2bet registration and withdrawal process. We take our responsibility to prevent underage gambling seriously and will not process accounts where age cannot be confirmed.

10 International Data Transfers

e2bet's primary servers are located in secure data centres. In some cases, your personal data may be processed by service providers located outside Bangladesh. When this happens, we ensure that appropriate safeguards are in place to protect your data to the same standard as described in this Privacy Policy.

These safeguards may include contractual clauses that require the recipient to protect your data, or transfers to countries that have been assessed as providing an adequate level of data protection. If you have questions about international data transfers, contact us at [email protected].

11 Changes to This Privacy Policy

e2bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify you via email or an in-platform notification before the changes take effect. Your continued use of e2bet after any update constitutes your acceptance of the revised Privacy Policy.

We recommend reviewing this page periodically. If you disagree with any changes to this Privacy Policy, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how e2bet handles your personal data, please get in touch with our support team.

Email: [email protected]

Our support team is available 24/7 and will respond to all privacy-related requests within a reasonable timeframe. For data deletion or access requests, please include your registered email address and account username so we can locate your data quickly.

For more information about your rights and how we handle your data in the context of responsible gaming, visit our Responsible Gaming page. For general questions, the FAQ page covers many common topics.

We aim to respond to all data rights requests within 30 days. Complex requests may take longer, but we will keep you informed of progress throughout the process.

Your Privacy is Protected. Start Playing on e2bet.

Now you know exactly how e2bet handles your data. Register your account today and enjoy fast payments, fair games, and a platform that respects your privacy.

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